FAQ's

 


 

 

 

 

 

 

 

[Q] Why is the monitor image so dark?

[A] It probably just needs an adjustment.  Set the monitor adjustment knobs to midrange, then verify that the switch on the back of the monitor is set to HI Z and not 75u.  Set the c-arm to the Auto Exposure Mode.

[Q] How do I improve the image resolution?

[A] Check the Frame Averaging and Edge Enhancement values.  Frame Averaging should be set to a minimum of 4 and the Edge Enhancement should be at least 3.

[Q] The image looks fuzzy and unclear.  How do I fix it?

[A] Patient movement during live fluoro will cause blurring.  Lower the Frame Average value to improve the image.

[Q] The c-arm display reads "Call Service" when I turn the key switch on.  What do I do now?

[A] This will occur if the footswitch is depressed as the c-arm is switched on.  Check your operation.  Otherwise,
(1) remove the footswitch and turn on the AC power.  If the system initializes, replace the footswitch, or
(2) If the the error still occurs, depress both the "+" and "--" together.  Read the Error Code on the c-arm display and report it to C-thru Imaging LLC Service.  Call 800-504-4509, .

[Q] What do I do about the c-arm beep error when I try to take an exposure?

[A] The system is timing out.
(1) Surgical Expert:  Recycle the c-arm power, then press the ESC key on the keypad 5 times.  The system should re-initialize.
(2) Dual Monitor System:  Verify that the system is in the Fluoro Mode and not the Administration Mode.  Press F4 to toggle between them.  If the problem still exists, call Service at 800-504-4509,